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Support article #423

Windows Explorer crashes when you right click on the C drive in explorer

Software Posted 09/2026
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Issue

Windows Explorer crashes when you right click on the C drive in explorer

Solution

Adobe is causing the issue run this command in powershell as administrator then try it.


$Blocked = "HKLM:SOFTWAREMicrosoftWindowsCurrentVersionShell ExtensionsBlocked"

New-Item -Path $Blocked -Force | Out-Null

New-ItemProperty -Path $Blocked -Name "{3E52C809-7577-41BC-93F4-6726CE2E110E}" -Value "Adobe Drive CS4" -PropertyType String -Force | Out-Null
New-ItemProperty -Path $Blocked -Name "{6D581E16-D658-479C-BB1B-672732FE4AE2}" -Value "Adobe Drive CS4" -PropertyType String -Force | Out-Null
New-ItemProperty -Path $Blocked -Name "{7E0C0980-E6A3-40EF-9C9B-2D0E57DF2B5B}" -Value "Adobe Drive CS4" -PropertyType String -Force | Out-Null
New-ItemProperty -Path $Blocked -Name "{88203A77-0C91-42CE-B913-0543BBD37F2D}" -Value "Adobe Drive CS4" -PropertyType String -Force | Out-Null
New-ItemProperty -Path $Blocked -Name "{C95FFEAE-A32E-4122-A5C4-49B5BFB69795}" -Value "Adobe Drive CS4" -PropertyType String -Force | Out-Null

Stop-Process -Name explorer -Force
Start-Sleep -Seconds 2
Start-Process explorer.exe

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